support & maintenance

Updates, backups, monitoring and small improvements, so what we build keeps working.

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what it is

Websites and systems need regular care. Software updates, security patches, backups and monitoring prevent most problems before customers see them.

Our support plans give you a regular rhythm of maintenance and a named place to ask for help when something changes.

what is included

Updates & backups

Regular updates and tested backups.

Security checks

Scans, access reviews and patching.

Performance monitoring

Speed and uptime watched, with alerts.

Small improvements

A set amount of change time each month.

how it works

We review your site or system and agree what to cover.

We run updates, backups and checks on a schedule.

We report and make agreed small improvements.

who it is for

  • Businesses with a live website
  • Companies without an in-house developer
  • Teams that want fewer surprises
  • Sites handling customer enquiries or orders

questions we hear

Do you support sites you did not build?

Often yes, after a short review of the site and its hosting.

What does a plan include?

It depends on your needs. Typical items are updates, backups, monitoring and a set amount of improvement time, agreed in writing.

What if something breaks?

Tell us and we respond according to the plan you choose. We aim to restore from a backup quickly if needed.

related services

let's talk

Tell us what you want to improve and we will suggest a practical first step.