ai voice receptionist for modern businesses.

Automate enquiries, qualify leads, schedule appointments and provide 24/7 customer support with an intelligent AI voice agent.

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key features

24/7

Customer support at any hour.

automated

Lead qualification on every call.

appointment

Scheduling into your calendar.

multi-language

Support, depending on set-up.

the challenge

Many businesses lose potential customers due to missed calls, delayed responses and limited support hours. Manual handling also leads to higher costs and an inconsistent customer experience.

our solution

Our AI voice agent answers calls, understands customer needs, qualifies leads, provides information, schedules appointments and seamlessly hands over complex queries to your team.

how it works

The agent answers on the first ring, at any hour. It greets the caller in your business's voice and listens to what they actually want, not just keywords. Callers can speak naturally, interrupt, correct themselves and ask for a person at any time.

  • Answers every call, including after hours and during peak times
  • Understands natural speech and different accents, depending on the speech service used
  • Recognises the reason for the call: enquiry, booking, support or something else

It answers from information you have approved: opening hours, services, prices you are happy to share, locations and policies. If it does not know, it says so honestly, takes a message or transfers the call. It never invents an answer.

  • Uses only your approved knowledge
  • Keeps a consistent, friendly tone on every call
  • Offers to take a message or transfer when unsure

The agent does useful work during the call. It asks your qualifying questions, checks your live calendar, books the appointment, records the caller's details in your CRM and sends a confirmation by message where the set-up allows.

  • Qualifies leads with the questions you choose
  • Books, moves or cancels appointments in your calendar
  • Saves caller details and a call summary to your CRM

When a caller needs a person, the agent transfers the call or schedules a callback. Your team receives a short summary first: who called, what they need and what has already been said, so the caller never has to repeat themselves.

  • Warm transfer to the right person or department
  • Written summary sent to your team
  • Callback requests logged with priority and time

what a call can sound like

An example booking call. Your agent is set up with your own wording, services and opening hours.

Caller: Hi, I'd like to book an appointment for next week.

Agent: Of course. Is this for a first visit or a follow-up? And which day suits you best?

Caller: First visit. Tuesday morning if possible.

Agent: I have 10:30 or 11:15 on Tuesday. Which would you prefer?

Caller: 10:30 is perfect.

Agent: Booked. May I take your name and number so we can send a confirmation message?

Illustrative example, not a real customer call.

how we set it up

Scope

We agree call types, languages, opening hours and what the agent may and may not say.

Knowledge

We turn your approved information into clear answers the agent can use.

Connect

We link your calendar, CRM, phone line and messaging, with only the access it needs.

Test

We make test calls with your real phrases, including difficult ones, and adjust.

Launch & review: We go live, review real calls together and refine the agent over the first weeks.

where it fits

clinics & wellness

Appointment requests and reminders, with staff confirming each booking.

property

Viewing enquiries and qualification questions before an agent steps in.

travel

Booking and itinerary enquiries, routed to the right consultant.

professional services

Call intake, matter details and callbacks booked into the diary.

key benefits

24/7 availability

No missed calls at lunchtime, in the evening or at weekends.

consistent customer experience

Every caller gets the same polite, accurate answer.

more qualified leads

Your questions are asked on every call, and details are saved.

reduced operational cost

Routine calls handled automatically, so staff time goes further.

works with the tools you use

The agent connects with your calendar, CRM, WhatsApp and phone system, where their APIs and permissions allow. We agree access, data handling and what gets stored before anything goes live.

  • Calendars for live booking
  • CRM records for every caller
  • WhatsApp and SMS follow-up
  • Call transfer to your team

questions we hear

Does it replace my team?

No. It handles routine calls and collects details. Your team takes over anything sensitive, unusual or important, and starts with a summary instead of a blank page.

Which languages can it speak?

That depends on the voice and speech services we set up for you. We confirm the languages you need during scoping, and test them with your real phrases before launch.

What if a caller asks something it does not know?

It says so, takes a message or transfers the call. It only answers from information you have approved.

How is call data handled?

We design for least-privilege access, and you decide what is stored and for how long. Call recording and consent rules vary by country, so we review them with you.

How long does set-up take?

It depends on how many call types, systems and languages are involved. After a short discovery call we give you a scope and timeline in writing.

book a demo

Interested in an AI voice solution for your business? Let’s design one tailored to you.

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